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ITD Continuity of Operations Plan

A two-hundred-page all-hazards continuity plan whose first instruction is to skip the plan and go straight to the appendices.

Aligned to the county’s Comprehensive Emergency Management Plan and written against Duval County’s identified top hazards: tropical cyclone wind and storm surge, flooding, terrorism, hazardous materials, wildfire at the urban interface, tornado and pandemic health emergency.

Built on Incident Command System doctrine in three phases, with time-phased implementation, delegation of authority, orders of succession, and devolution of command and control. Mission-critical functions with recovery timelines, separate procedures per operating group, alternate site strategy with an initiation checklist, drive-away kits, vital records identification, damage assessment forms, and evacuation accountability rosters by building and floor.

A pandemic influenza annex was added in 2009, eleven years before most organisations discovered they needed one.

Outcome

A plan usable under duress, tested across seven live emergency activations.