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Cisco BBSM Certification

Building Broadband Service Manager — the platform behind hospitality guest access, walled-garden entry pages and billing to a guest account.

BBSM was the platform that made a hotel or marina network a revenue line rather than an overhead: the guest is presented with an entry page, enters their details, is charged, and only then does the network open up.

This certification sits directly behind the Kerzner International work — Atlantis in the Bahamas and the Mexico properties — where wireless and building systems were tied into the property management system so that guest internet, and shore power and services for yachts in the marina, could be authenticated, metered and posted to a room account.